This unique career masterclass, led by John Jeffcock, CEO of Winmark, provides rare insight into navigating, reaching, and excelling in the C-Suite. It is based on John’s acclaimed book The Suite Spot: Reaching, Leading and Delivering the C-Suite, and is a core feature of MBA programmes including those at Imperial College and University of London.
Building Trust Inside and Out Workshop: Strengthening Internal Culture and Customer Communications in Housing
With increasing scrutiny from the media, new regulatory frameworks like Tenant Satisfaction Measures (TSMs), and rising expectations from customers and communities, it’s never been more critical for housing associations to get their communications right, both internally and externally.
SPEAKERS
Jeni Harvey, Director of Marketing and Communications, Rochdale Boroughwide Housing | Anna Peneva, Communications Leader – Digital Content Producer, Poplar HARCA | Angel Boateng, Marketing & Communications Officer, Poplar HARCA
Strong communication and leadership presence are essential for influence and impact. In this session, acclaimed coach David Roylance will introduce practical techniques to help you own the room, articulate your vision, and connect with diverse audiences so you step into your leadership role with authenticity and authority.
TRAINERS
David Roylance, Voice, Leadership & Presentation Coach, Speak to Shine
Data is no longer just a tool—it’s a strategic asset driving innovation, performance, and value creation. In this masterclass, you’ll explore how to harness data to inform decisions, mitigate risk, and deliver impact.
Led by Dominick Sutton, Chief Data Officer at BoardEx, this session draws on his experience in economics, analytics, and data leadership to demystify what a data-driven organisation looks like.
With growing scrutiny on the sector, understanding how the Ombudsman interprets issues of service delivery, accountability, and trust has never been more important.
SPEAKERS
Richard Blakeway, Housing Ombudsman, Housing Ombudsman Service
This masterclass explores how senior leaders can identify, evaluate, and execute successful mergers and acquisitions to accelerate growth and create long-term value. Participants will examine the full M&A lifecycle — from strategic rationale and target identification to due diligence, deal structuring, and post-merger integration.
This Executive to Non-Executive Director masterclass is designed to support senior executives in successfully transitioning into non-executive (NED) roles.
Modern Succession Planning involves collaborating with other departments in identifying and developing potential leadership successors, ensuring a seamless transition of power and resilience in adapting to a faster-changing workforce.
SPEAKERS
Alexandra Buxton, Culture & Talent Director, Fortnum & Mason | Peter Jackson, Former CEO, Hill Dickinson LLP
“The Skills Gap”: Bridging the Divide Between Education and Industry
The UK faces a growing misalignment between the skills graduates leave university with and the capabilities businesses urgently need. With automation, AI, and demographic shifts reshaping entry-level roles, organisations are struggling to source talent equipped with both technical expertise and the human skills of resilience, empathy, and curiosity.
CHAIR
Alastair Procter, SVP, Strategic Human Resource Operations, The Interpublic Group of Companies (IPG)
SPEAKERS
Phil Beach CBE, Chairman, Energy & Utility Skills | Ruchika Karakoti, Founder and Principal Consultant, Karakoti Consulting Limited | Steve Saville, VP, People, BAE Systems Digital Intelligence
