This unique career masterclass, led by John Jeffcock, CEO of Winmark, provides rare insight into navigating, reaching, and excelling in the C-Suite. It is based on John’s acclaimed book The Suite Spot: Reaching, Leading and Delivering the C-Suite, and is a core feature of MBA programmes including those at Imperial College and University of London.
Operational Resilience & Cyber Risk | Embedding a Security Culture
Hackers aren’t breaking in, they’re logging in. When speed of getting things done is crucial, even for companies with the strongest controls the weakest link in the chain is always human. IBM says cyber attacks have a long tail: on average 200 days of disruption before even considering ongoing reputational damage.
CHAIR
Christopher Burt, Co-Founder and Exec Chair, Risk Coalition
SPEAKERS
Sunaina Aytan, Senior Cyber Security Consultant, Airbus Protect | Penny Jackson, Director – Strategy & Human Risk Management in Cyber Security, Aristos Partnership
The case for AI in sustainability is a double edged sword. However, whilst the UN and ITU’s AI for Good platform promotes progress towards achieving SDGs, shining examples have been isolated to sectors like healthcare, education or agriculture.
SPEAKERS
Sebastien Pivet, Chief Sustainability Officer and QA Director, A.S. Watson
Owning the Customer: Reimagining Marketplaces for Growth
Marketplaces have become a primary channel for consumer discovery and purchasing online. Platforms like Amazon, Etsy, and TikTok Shop offer unmatched reach and growth potential, but without a clear strategy, brands risk losing control over customer relationships, insights, and margins. While brands have access to transaction-level data, marketplaces control most of the shopping context, including how customers interact with products and how repeat purchases occur, making loyalty and long-term value harder to influence.
CHAIR
Rosie Guest, Chief Marketing & Communications Officer, Apex Group
SPEAKERS
Elena Cardellini, Director of Trade & Marketplace, expondo
Power Hour: Unlock Leaders Hidden 10% Extra Potential
Evidence suggests that there is at least 10% hidden potential in most leaders to be more effective which can be easily unlocked. That can take business as usual up to excellence level and then build the organisation of the future. Chris will share his proven Accelerate Your Success roadmap which enables this to happen…
Public Country-by-Country Reporting: What’s the Story Behind the Numbers?
We revisit the topic of the EU’s requirement for large group’s to make public their Country-by-Country (CbC) reports. The CbC reports can be highly misleading and open to misinterpretation without a careful communications strategy to accompany them.
SPEAKERS
Tim Law, Director, Engaged Consulting Ltd | Pascal Saint-Amans, Director, Saint-Amans Global Advisory | Adam Eagers, Group Tax Director (Europe), A.S. Watson
Building Trust Inside and Out Workshop: Strengthening Internal Culture and Customer Communications in Housing
An estimated 61% of the population have a “high sense of grievance” against ‘the system’ and those with a high sense of grievance tend to distrust all four institutions (business, government, media, and organisations including not-for profits). This will be true of your employees and your customers.
CHAIR
Pam Bhamra, Director of Resident Services, Origin Housing Ltd
SPEAKERS
Jeni Harvey, Director of Marketing and Communications, Rochdale Boroughwide Housing
Identifying and responding to Vulnerable Customers is core to the FCA’s Consumer Duty Principle and providers who are regulated by the FCA will be able to report to their Trustee on this. A Vulnerable Customers policy for administrators to adhere to and be accountable for would also be a practical way to improve administration governance and member experience of trust -based providers that seem to be lagging behind on this.
CHAIR
Robert Branagh, Professional Trustee, Creative Pension Trust
SPEAKERS
Roisin O’Shea, Business development, Rothesay | Charlotte Clarke, Director of Cross Cutting Policy and Strategy Supervision, Policy & Competition, Financial Conduct Authority (FCA) | Kathryn Jarvis, Operations TPA Manager, Rothesay
A strong understanding of finance is critical for effective leadership. This masterclass equips you with the knowledge to interpret financial reports, assess performance, and make informed decisions that drive business success.
Step into financial conversations with confidence and clarity.
TRAINERS
Alice Tsang, CFO, inflverse, Joss Search and Qudo Baby
